Frequently Asked Questions

What procedures do you have in place for dealing with the COVID-19Virus?

Our vehicles are cleaned and sanitized before each trip.We currently operate at no more than 50% capacity. Drivers and occupants are required to wear facial masks while onboard the vehicle and while boarding and disembarking. Hand sanitizer is provided on all vehicles and its use is urged. High touch areas of the interior will be wiped down by the driver at stops where time permits. Drivers will be interviewed and temperature taken, before each trip. Anyone displaying any signs of illness will not be allowed to board a vehicle. Your safety and that of our drivers are our highest concern.

Where do passengers board the tour buses for the Bedore Niagara Falls sightseeing and group tours?

We pick up at the hotels, motels, and campgrounds in Niagara Falls (USA side) for all of our tour departures. We do not pick up in Canada. If you are not staying in the area, you can be picked up for the bus tour at The Official Visitor Center of Niagara Falls, 10 Rainbow Blvd, Niagara Falls, NY 14303.

Does the Maid of the Mist boat ride operate year-round?

不。有太多冬天冰雪。The Maid of the Mist season typically runs mid-spring to late October. Our sightseeing bus tours are available from April to October.

How far in advance do I need to make reservations?

We recommend making your sightseeing tour reservations at least one week prior to arrival. This will guarantee the tour and departure time of your choice. We do accept reservations up until the time of departure on a space-available basis.

Does your tour from NYC operate year-round?

OurOne Day Tour from New York Cityis available all year.

Do you still go on tour if the weather isn't great?

We run rain or shine! There's always a little mist in the air around Niagara Falls, so we don't really notice any raindrops!

Are your tours appropriate for children?

Our Niagara Falls sightseeing tours are designed for the entire family. The guides are knowledgeable, fun, and entertaining, and their goal is to make everyone feel comfortable! From the stories of the daredevils going over the Falls, to the real life "miracle of Niagara", everyone will find their tour to be an enjoyable and relaxing experience. The Maid of the Mist has no age restrictions, and it's a blast for both kids and adults!

Are strollers permitted on the tour?

Absolutely, as long as it is an umbrella stroller.

Can I bring a camera/video camera?

Absolutely. When enjoying the Maid of the Mist boat ride, Cave of the Winds trip, or Journey Behind the Falls, you may want to bring along a plastic bag to protect your electronics. You'll get some great photos, but when it gets too wet on the Maid of the Mist boat ride or another Niagara Falls attraction, just wrap up the camera and you'll be good to go!

Are there any extra fees not included in the tour price?

No, all sightseeing tours are inclusive of taxes and fees. Our tour guides work very hard throughout the tour to ensure a great Niagara Falls experience. If you appreciate their efforts, you can recognize them with a gratuity. It is customary to tip guides 15% if you have completely enjoyed your tour experience.

Is there a lot of walking on your sightseeing tours?

All of our tours do require some walking, but it's generally just to and from the attractions with relatively short distances and little or no stairs. There are plenty of benches throughout the parks during the tour, so if someone in your party doesn't want to participate in everything, they don't have to. If you have any concerns, please call our office at 1-800-538-8433.

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