"We were picked up by Joe from the airport and given a whole day of excellent information about Niagara. At the end of the day, Joe dropped us off at the airport to fly back to NY. Our flight was subsequently cancelled and an alternate by Delta was given to us the following afternoon. Unfortunately, we had to push for an earlier flight because our international flight was leaving midday. Delta were very helpful and managed to book us onto an early morning flight from Rochester. Eduardo from Bedore Tours was dropping his group off at the airport, and organized with his company to take us to Rochester. We were put up in a hotel for a few hours, and a shuttle bus took us to the airport early in the morning. Hats off to Eduardo from Bedore Tours and Delta Airlines for being so helpful."